GITECHY Works
Field service management, made simple
Service reports, technician and client portals, tickets, scheduling, time tracking, CRM, quotes, invoices, payments, inventory and projects – all in one platform, organised in apps you can add any time.
The apps
Every plan includes service reports – form builder with 15 field types, signatures, photos, GPS, offline drafts and branded PDFs emailed automatically – plus clients, technicians and the technician and client portals. Add the apps you need; apps outside your plan show “Add to my plan”, and data is never deleted.
Client Assets
Equipment, vehicles, pets and properties of each client, with their full service history – also visible to clients in their portal.
CRM
Leads, a drag & drop deals pipeline, contact persons, timeline, follow-ups and a website lead form.
Scheduling
Tasks, calendar by technician, recurring work, push notifications and calendar sync.
Time Sheet
GPS check-in and check-out per client, automatic check-out, team view and CSV export.
Help Desk
Ticket queue with SLA targets, automatic assignment, canned replies, ratings and a client portal.
Quotes
Quotes with line items and tax, approved online with an e-signature.
Billing
Invoices from unbilled time, contracts, subscriptions, Stripe and PayPal payments.
Inventory
Stock per warehouse and van, parts used on jobs, serial numbers and low-stock alerts.
Tools & Equipment (Business)
Your company’s own tools, meters, ladders, laptops and vehicles: photo, QR label, who has what and a full history – transfers are accepted by the receiver.
Projects
Kanban boards, cards with checklists and time, project materials and client view.
Remote Support
One-click RustDesk connections from tickets and clients, session log, client requests.
Digital Cards
A company card for the whole team and personal digital business cards: QR code, Save contact, WhatsApp – never on Google.
Share & Reviews
QR codes for Google reviews and social profiles, scans per person.
Analytics
Tickets, SLA, satisfaction, hours, tasks and quotes in charts, with CSV export.
Site Surveys (Professional & Business)
Visit the site before the job: materials, equipment, technicians and hours, measurements and photos – turned into a quote in one click.
Time Insights (Business)
Time on site from arrival and departure, time spent on tickets, and the hours each client takes – on-site, remote, tickets and projects.
Service reports your clients will notice
Design your own report forms and send a branded PDF the moment the job is done.
- Template builder with 15 field types, required fields and auto-fill
- Touch signatures, photos, test logs and GPS
- Automatic PDF with your logo, colours and terms – emailed to client, technician and office
- Review workflow: Draft → Pending review → Completed
- Copies to Amazon S3, FTP/SFTP or Google Drive
Sales and customer history in one place
Leads, deals and every call, visit, ticket, report, quote and invoice on one timeline per client.
- Deals pipeline with drag & drop and won/lost reasons
- Follow-up reminders by push and email
- Website lead form with bot protection
- Tags, segments and CSV export
Get paid faster
Turn time sheets, remote sessions and project time into invoices in one click – and let clients pay online.
- Contracts: hourly, monthly plans with included hours, prepaid hour blocks
- Subscriptions with automatic card payment (Stripe) and MRR
- Invoice reminders, View & pay links, manual payments
- Stripe (cards, Apple Pay, Google Pay), PayPal or any payment link
Business · add-on for other plans
Know who has every tool
Drills, meters, ladders, laptops and vans cost money – and walk away. Tools & Equipment shows where each one is, who has it and everything that happened to it.
- Photo, serial number and a QR label on every item
- Take it, return it or pass it on with one scan
- Transfers to a person wait until the receiver accepts them
- Return dates with reminders, status for repair, lost or damaged, and a full history
Control and peace of mind
Roles and permissions
Manager, Dispatcher, Billing, Support agent, Office staff or your own roles – no access, view or full access per module.
Activity log
Logins, changes, deletions, permissions, settings and payments – with filters and CSV export.
Backup and restore
Manual or scheduled backups, with an optional copy to cloud storage.
Your brand
Logo, colours, fonts and email texts – the portals never show “WordPress”.
Emails that arrive
Built-in SMTP (also Google and Microsoft 365) with an email log and editable templates.
Import from CSV
Clients, contacts, branches, assets, products, leads, stock and staff – checked row by row before import.
Plugin or hosted – the same GITECHY Works
WordPress plugin
Runs on your own WordPress website. The portals use your theme on computers and an app layout on phones. One license per website, updates included.
Hosted (SaaS)
We host and update GITECHY Works for you at your own address, yourcompany.gitechy.com – ready within 24–48 hours after your purchase. Full-screen portals with your brand, files in private cloud storage, nothing to install.
Start with the apps you need
Monthly or yearly, cancel any time. Add apps whenever your business grows.