FAQ
Frequently asked questions
What is the difference between the plugin and the hosted version?
The plugin runs on your own WordPress website (you choose the hosting). The hosted version runs on our servers at your own address, yourcompany.gitechy.com – nothing to install, we take care of updates. Both have the same features.
How fast is a hosted site ready?
Within 24–48 hours after your purchase. You choose your address (yourcompany.gitechy.com) at checkout, and we email you the address and your login when your site is ready.
How does licensing work?
You buy a plan on gitechy.com and receive a license key by email. Paste it in the plugin’s settings. One license works on one website at a time; the website checks it once a day.
Monthly or yearly?
Both are available. You can manage your card, change or cancel your plan in My account.
What happens to my data if I cancel?
It stays. GITECHY Works apps turn read-only for 30 days so you can view and export everything; GITECHY Gallery, GITECHY Login, GITECHY Cards and GITECHY SMTP keep working for 30 days, then switch off until you renew.
Do you have a free version?
Yes, GITECHY Works Lite on WordPress.org: clients, technicians, one report form and PDF reports. Upgrading keeps all data.
Does GITECHY work on phones?
Yes. The portals work like an app on phones and can be installed on the home screen. Service reports can be written offline.
Which payment methods can my clients use?
Stripe (cards, Apple Pay, Google Pay), PayPal, or a payment link of any other platform.
Can I import my existing data?
Yes – clients, contacts, branches, assets, products, leads, stock, technicians and staff from CSV files, with a preview before anything is saved.